NaSafe

Trust

What NaSafe knows, and what it does not

A pilgrim's medical details, blood group, conditions and allergies, stay on his own phone inside his emergency card. The guide never receives them: the pilgrim shows the card himself to a paramedic. The nasafe.app site measures its audience without cookies and therefore shows no consent banner.

A tool that helps find people owes you an exact account of what it sees. Here is the list, with nothing worked around.

Who can see a pilgrim's medical details?

Blood group, conditions, allergies, current treatment: all of it lives in the emergency card, on the pilgrim's phone. He is the one who shows it, to a paramedic or to an official on the ground, when he needs to.

The guide does not receive it. His alert screen carries what is needed to find someone, not someone's health record.

Does the guide track his pilgrims all day?

NaSafe is not a surveillance tool. The guide sees the answers to the roll call he started, the pilgrims who did not answer, and a pilgrim's last known location when he opens that card.

It is a tool for precise moments: before a move, and when someone is missing.

Does this site use cookies?

You saw no consent banner on arriving here, and that is not an oversight. This site measures its audience without cookies and without writing anything to your device.

We count pages read, not people. A visitor who comes back tomorrow is, as far as we can tell, a new visitor.

How do you delete your data?

A pilgrim can ask for his account and his data to be deleted at any time, from the app or through the form provided for it.

Request deletionRead the privacy policy

Frequently asked questions

Can the guide see a pilgrim's blood group?

No. Medical details live in the emergency card, on the pilgrim's phone, and the guide does not receive it. His alert screen carries what is needed to find someone, not that person's health record.

Does NaSafe notify the family of a lost pilgrim?

No. In Mecca the guide searches for the pilgrim, he does not call the family. The alert screen carries no family contact.

15 minutes, no commitment

Are you organising a Hajj or Umrah trip?

Let us talk for 15 minutes and see how NaSafe can help your guides supervise your pilgrims better.